Privacy Policy

Privacy Policy

Effective Date: 20 August 2025

At Janet Wave Investments, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and investment platform.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use Janet Wave Investments, we may collect information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Account login information

  • Investment and transaction information

  • Payment-related information

  • Identification or verification information where required

  • Information you provide when contacting or communicating with us

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

  • Create and manage your account

  • Process and manage your investments and transactions

  • Provide and improve our services

  • Verify your identity and account information

  • Communicate with you regarding your account, investments, and our services

  • Send important service-related notifications

  • Detect and prevent fraudulent, unauthorized, or suspicious activities

  • Maintain the security and functionality of our platform

  • Comply with applicable legal and regulatory requirements

3. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

4. Sharing of Information

Janet Wave Investments does not sell or rent your personal information.

We may share information where reasonably necessary to operate our services, process transactions, provide technical services, prevent fraud, comply with legal obligations, or protect our rights and users.

Any third parties who process information on our behalf are expected to handle such information appropriately and securely.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and enhance your experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

7. Your Privacy Rights

Depending on applicable laws, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also have the right to object to or restrict certain processing activities where applicable.

Requests relating to your personal information can be made through our designated support email.

8. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable steps to prevent unauthorized access to your account.

If you believe that your account has been accessed without authorization, you should contact us promptly.

9. Third-Party Services

Our platform may contain links to or integrate with third-party services. These third parties may have their own privacy policies and practices.

Janet Wave Investments is not responsible for the privacy practices of third-party websites or services that we do not control.

10. Children's Privacy

Our services are not intended for individuals who are not legally permitted to participate in investment activities.

We do not knowingly collect personal information from individuals where doing so would violate applicable laws or regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page with a revised effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:

helpdesk@janetwavenet

Effective Date: 20 August 2025